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We at 20thCenturyChairs.com pride
ourselves on our Customer Service. There is absolutely nothing
we wouldn't do to make our customers happy. We want to earn
and keep your trust.
Thank you for your continued support. |
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20thCenturyChairs.com understands
that you are anxious to receive your orders. Please click
here to view an up-to-date report of any pending orders,
or feel free to send us an email.
You will also find details of any account credits or special pricing on the same page. |
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In order to purchase items from 20thCenturyChairs.com
you will need to create an account. The minimum amount of information
we need is simply your email address and a password. This is
for your protection and privacy.
This account allows you to enjoy a personalized online experience.
You can create a personalized Wish List and save your Shopping
Cart from visit to visit - even on a different computer. In
addition, you may also to elect to save your shipping information
for future orders. Click here to
create a new account or click
here to edit your existing one.
For your convenience, your 20thCenturyChairs.com
account will also work on other ElsaDesign web sites such as
ModernClocks.net and MiniatureChairs.com.
In addition, all ElsaDesign shops use a common shopping cart
and wish list.
If you happen to forget your password, don't worry. Just click
here and we'll send it to your registered email address.
Your account is based on your email address so, if you change
your email address, don't forget to update your account!
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20thCenturyChairs.com is a division of Elsadesign
of Encinitas, California. All receipts and online payment notifications
will be in the name Elsadesign.
20thCenturyChairs.com accepts
most major credit cards including Visa, Mastercard, Discover
and American Express. We also accept personal checks and money
orders.
When paying by personal check, please allow up to seven (7)
business days for the clearance of funds. Please make checks
payable to our parent company, Elsadesign.
Sales tax is charged on all orders sold for delivery within
California. It is up to you to comply with your state's current
laws regarding purchases over the Internet if any apply. |
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Most items on 20th Century Chairs
ship to you for free! Free shipping applies to all items within
the continental United States.
We understand that you want to get your new purchases as soon as
possible. Shipping for larger items varies, we will ship to you
the best way possible, depending on the item. Many items ship to
directly to you from factories overseas, so please contact us for
more detailed information on specific items. We are proud to have
UPS® as a preferred partner for
applicable domestic shipping on smaller items.
Choose expedited shipping and handling if you need your items
faster. In stock expedited items generally ship the same day
as ordered. We use UPS 2nd Day Air service for domestic orders
and USPS Priority Mail for international orders. Please contact
us for more detailed information on availability of expedited
delivery on specific items.
Many overseas international orders will require an additional
5 to 10 shipping days. 20thCenturyChairs.com is not responsible
for any import duties, tariffs, taxes, levies or other charges
that may be incurred on international shipments. Many items
are not available for international shipping, please contact
us for more information on specific items. We understand
that you want to get your new purchases as soon as possible.
If you have special shipping needs, just
ask. We'll be happy to try and accommodate most requests. |
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Here at 20thCenturyChairs.com we
value your privacy. Any data collected on our site will never
be sold, rented or given to anyone else, ever! The only
data we ever collect on our site relates to shipping your products.
We do not collect any credit card data on our site. For credit
card transactions, we have chosen Verisign®
and PayPal® as our preferred
partners. Credit card data is collected by our partners on their
secured and encrypted sites.
It is our policy to minimize the sending of unsolicited email.
Generally all email from us will relate directly to your orders.
You may also receive email with news or offers we believe will
be of interest. You make elect to not receive these emails in
account management. |
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For your protection, 20thCenturyChairs.com
uses a password-based security system to control access to your
shopping cart and shipping information. We believe this is important.
This system requires the ability to create cookies on your computer
in order to operate. We understand that some of you may have
concerns about cookies but we do feel that the benefits of this
security system are important. Of course, we also accept email
and fax orders for those that would feel more comfortable.
We also allow you to optionally save your login information
in a cookie so that you do not have to log in each time you
come to our site. |
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All our items are guaranteed and inspected before leaving our
warehouse. In the event of some shipping mishap where there
is visible damage to the package, reject the shipment and have
the driver note the damage. We will ship a replacement as soon
as possible but we must be advised as soon as you receive your
merchandise. If the item(s) sent was incorrect, or defective,
please contact customer service by email
and we will work with you to rectify the problem.
If you do decide that a product does not meet design expectations,
we will accept its return for exchange or credit as long as
the product is returned to us undamaged, in original condition
and original packaging, within 15 days of purchase. No refunds
will be made. Please contact us via email
for an RMA number before sending. Upon satisfactory receipt,
you will receive credit equal to your purchase price less shipping,
postage, handling and restocking charges. All costs for return
shipment are the responsibility of the customer. All returns
are subject to a 15% restocking fee. |
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